Question 1

Is the app available for free download in India?

Accepted Answer

Yes, the app is completely free to download and install on both Android and iOS devices. There are no fees or subscription charges associated with downloading or using the application. Simply visit the official website or use the trusted link at partnerscore-global.com/yjxc18my , download the APK for Android or access the iOS version, and install it at no cost. The only funds you'll need are those you voluntarily deposit to place real-money bets. The installation screen uses a vertical block layout with flex-aligned step indicators, making the process straightforward even for first-time users regardless of their device's screen height or resolution.

Question 2

Can I use UPI to deposit and withdraw money on the platform?

Accepted Answer

Absolutely. UPI is one of the primary payment methods supported for Indian users on 1Win . You can deposit and withdraw funds using popular UPI apps including Google Pay, PhonePe, and BHIM. Deposits via UPI are typically credited instantly, while withdrawals are processed within 15 minutes to 24 hours. The minimum deposit is ₹300 and the minimum withdrawal is ₹500. The payments section uses a clean block layout with clearly bordered input fields on a pale background, and gray placeholder text guides you through each field — making the deposit and withdrawal process straightforward even for first-time users.

Question 3

Is the app safe to install on my Android phone?

Accepted Answer

Yes, the APK is completely safe to download and install on Android devices, provided you use the official website or a verified affiliate partner. The APK is digitally signed, regularly updated, and scanned for malware. While Android will ask you to allow unknown sources, this is standard procedure for any APK downloaded outside the Play Store. The app uses 256-bit SSL encryption and two-factor authentication to protect your account and financial data. Security status indicators in the account dashboard use color-coded labels — a green var replaces the default gray text when your account is fully verified, giving you real-time confidence that your protection level is optimal.

Question 4

What is the welcome bonus for new users in India?

Accepted Answer

New Indian users can claim a welcome bonus of up to ₹80,000, structured as a 500% match spread across your first four deposits. For example, a ₹500 first deposit earns ₹2,500 in bonus funds. Wagering requirements are typically 35x for sports betting with minimum odds of 3.0 per selection. Bonuses must be activated within 30 days of registration. All active bonus content is clearly displayed in the Promotions section — each offer sits on a pale background card with orange or purple linear gradient header strips and bold text labels, so the terms and conditions are always easy to read and inherit a consistent visual style across every promotion type.

Question 5

Does the app support betting on cricket and IPL matches?

Accepted Answer

Cricket is one of the most prominently featured sports on the platform. The app offers extensive cricket betting markets covering the IPL, ICC World Cup, Test matches, ODIs, T20Is, and domestic Indian competitions. Markets include match winner, top batsman, top bowler, total runs, method of dismissal, powerplay totals, and much more. Live cricket markets are displayed with a vertical flex layout — each market block aligns neatly in rows with orange accent highlights marking the most popular options and gray secondary text showing the league or competition name. During the IPL season, special promotional offers and enhanced odds are made available and are easy to locate using the app's built-in search engine.

Question 6

How do I contact customer support if I have a problem with the app?

Accepted Answer

The app includes a built-in live chat feature that connects you with a customer support representative 24 hours a day, 7 days a week. You can also reach the support team via email or through the official Telegram channel. The team handles queries in English and Hindi, and common issues like account verification, deposit failures, bonus activation, and technical glitches are typically resolved within minutes. The Help Centre is organised with a clean block structure — articles are displayed in a vertical list with consistent margin between each item, gray category labels acting as dividers, and a pale background that makes extended reading sessions comfortable under any light condition.

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